What is Quality Thought?

Quality Thought is a top IT training institute offering real-time expert coaching with 100,000+ students trained, 50,000+ placements, and 1,000+ hiring partners. We also upskill BPO and operations teams on the latest IT trends.

Which courses does Quality Thought offer?

Courses include Data Science, Cyber Security, Full Stack Python, Software Testing Tools, Generative AI, AI Testing, Quantum Computing, Devops and many more.

What training does Quality Thought offer?

Quality Thought provides Classroom Training, Online Training, Corporate Training, and Internship Programs, all designed for practical, career-focused learning

Career Guidance Workshop
Every Saturday, 10:30am Register Now

Servicenow Training

Our expert team of Service Now trainers utilizes the latest best practices and cutting-edge technologies to equip you with the skills needed to develop highly efficient, reliable, and scalable solutions. Through our hands-on training, you’ll enhance your technical expertise and boost your confidence, enabling you to leverage the platform more effectively and drive transformative results in your organization.

Our ServiceNow training program is designed for both beginners and experienced professionals, ensuring that everyone can unlock the full potential of the platform. Dive into a wide range of topics with our comprehensive courses, crafted to equip you with the essential skills for success.

Embark on a transformative learning journey, gaining the expertise to confidently navigate ServiceNow’s complexities. Our specialized training is tailored to address the unique needs of both individuals and organizations, helping you master the art of efficient ServiceNow management and optimization.

Register For Free Demo

Upcoming Batches

Date:

Update Soon

Time

10:00 AM TO 11:00 AM

Program Duration:

45 days

Learning Format:

Training

Course Curriculum

India’s #1 Software Training Institute

KEY HIGHLIGHTS

Objectives of ServiceNow Training

Innovative Solutions: Equip yourself with the skills to design and implement cutting-edge solutions that simplify and enhance your IT processes.
End-to-end Technology Management: Learn to manage your technology needs from initial design through to successful deployment and maintenance.
Reliability and Uptime: Ensure your systems are consistently operational and effective, minimizing downtime and disruptions.
Smooth Business Operations: Leverage ServiceNow to streamline and optimize your business processes, ensuring smooth and efficient operations.
Strong IT Foundation: Build a solid foundation for your IT department with comprehensive ServiceNow knowledge, setting the stage for success and growth.

Master in ServiceNow Admin Overview

Unlock the full potential of ServiceNow with our Master in ServiceNow Admin program. This advanced training is designed to provide in-depth knowledge and hands-on experience, equipping you with the skills needed to excel as a ServiceNow Administrator.

Comprehensive Training

Expert Faculty
Knowledge Acquisition
Online & Offline Live Classes
Affordable Fee Structure
LMS Access
Resume Enhancement
Job Assistance
Mock Interviews
Enhancing your Communication Skills
Internship

Key Features

Gain expertise in managing and configuring ServiceNow to meet complex organizational needs.
Comprehensive Course Content: Dive deep into core modules such as user and role management, application customization, and performance analytics.
Hands-On Practice: Engage in practical labs and real-world scenarios to apply your skills and solve common administrative challenges.

Expert Instruction: Learn from seasoned ServiceNow professionals who bring real-world experience and insights to the training.
Certification Preparation: Receive guidance and resources to help you prepare for the ServiceNow Certified System Administrator exam.
Flexible Learning Options: Choose from various formats including in-person, virtual, and self-paced learning to fit your schedule and preferences.
Ongoing Support: Access post-training resources and support to ensure continued success and stay updated with the latest ServiceNow developments.

Skills Covered

Offered Programs

Exclusive Training

Any Graduate
1-2 Hours Training
45 Days
Real Time Faculty+
Lab Assistant
Maximum 2 Months Training
Student Can Repeat Multiple Batches. Until They Understand Each Topic
2 Mock Interviews
Support With Resume Preparation
Reference Of Job Openings
1 Live Project For All Students
Training Completion Certificate
Course Fee: 10,000

JOB ORIENTED INTENSIVE PROGRAM (JOIP)

Any Graduate
6-8 Hours Training
60 Days
Soft Skills Training
Aptitude Training
Real Time Faculty Team (Group Of Working Professionals)
Training-3-6 Months,Every Week 1 Day Project Support Until Student Gets A Job
Continuous Sprints Support
Monthly 2 Mock Interviews Until They Get A Job
Get Access To 10+ Live Resumes
Get Access To QT Master LMS
Up To 3 Live Projects Training
Training Completion Certificate
Dedicated Placement Officer
Course Fee: 25,000

INTENSIVE & INTERNSHIP PROGRAM (I&I)

Any Graduate/Any Qualifying Year/Gap
Internship With Real time Environment
90 Days
Soft Skills Training
Aptitude Training
Project Environment From Day 1 Until The Student Gets Placed
Project Experience Until Student Gets A Job
Every Week Mock Interview
Get Access To 50+ Live Resumes.
Get Access To QT Master LMS
Up To 3 Live Projects Training
Internship Certificate From Client
Dedicated Placement Officer
Course Fee: 50,000

Master in ServiceNow Developer Overview

Elevate your career with our Master in ServiceNow Developer program. This advanced training is tailored for those who want to become experts in developing and customizing the ServiceNow platform. Our program provides in-depth knowledge and hands-on experience essential for mastering ServiceNow development.

Program Highlights

Program Outcomes

ServiceNow Course Outcomes

Prerequisites

Basic IT Knowledge: Understanding of fundamental IT concepts and practices.
Understanding of ITSM: Familiarity with IT Service Management (ITSM) concepts is beneficial but not mandatory.
Problem-solving skills: Ability to troubleshoot and resolve technical issues.
Familiarity with Web Technologies: Basic knowledge of web technologies (HTML, CSS, JavaScript) can be helpful.
Prior Experience: While not required, previous experience with IT systems or administrative roles can enhance learning.

Eligibility

Course Curriculum

Introduction to ServiceNow

What is ServiceNow?
- Overview of the ServiceNow platform
- ServiceNow as a Platform-as-a-Service (PaaS)
- ServiceNow products and solutions (ITSM, ITOM, ITBM, HR, SecOps)
- ServiceNow architecture and cloud model
Navigating the ServiceNow User Interface
- Navigating the ServiceNow UI
- Modules, applications, and search features
- Personalizing forms, lists, and homepage
- Setting user preferences

ServiceNow Administration

Core Setup
- Instance setup and basic configuration
- Creating users, groups, and roles
- Role-based access control (RBAC) and permissions
- Configuring business rules and access controls
Table and Data Management
- Overview of ServiceNow tables and data models
- Creating custom tables and fields
- Understanding relationships between tables
- Data dictionary and schema management
Form and List Customization
- Creating and customizing forms and views
- Configuring form layout, sections, and fields
- Personalizing list views and filters
Update Sets and Instance Cloning
- Understanding update sets and their uses
- Moving customizations between instances
- Best practices for instance cloning and data backups

IT Service Management

Incident Management
- Incident lifecycle: creation, assignment, resolution, and closure
- Setting up assignment rules and SLAs
- Integrating incident management with problem and change management
Problem Management
- Understanding the problem management process
- Root cause analysis (RCA) and known error database (KEDB)
- Linking incidents to problems and resolving root causes
Change Management
- Managing change requests and approvals
- Configuring change workflows
- Setting up the Change Advisory Board (CAB)
Service Catalog and Request Management
- Creating and managing the service catalog
- Designing catalog items, variables, and workflows
- Request fulfillment process
- Using the Service Portal for self-service requests
Knowledge Management
- Setting up and managing a knowledge base
- Creating knowledge articles and feedback management
- Knowledge approval workflows

ServiceNow Development

Scripting Basics
- Overview of client-side and server-side scripting
- Introduction to Glide API and GlideRecord for database access
- Creating UI policies, client scripts, and business rules
Advanced Scripting
- Writing script includes and reusable server-side scripts
- Using asynchronous GlideAjax calls for client-server interactions
- Working with GlideForm and GlideUser in client-side scripting
ServiceNow Studio
- Introduction to ServiceNow Studio and application development
- Developing custom applications, tables, and forms
- Testing and debugging ServiceNow applications
- Version control and collaboration in ServiceNow Studio

Workflow and Automation

Flow Designer
- Introduction to Flow Designer and its capabilities
- Creating, managing, and triggering flows
- Working with actions, conditions, and approvals
Workflow Editor
- Creating workflows for process automation
- Configuring approvals, tasks, and notifications in workflows
- Using the workflow editor for complex workflows
Business Rules and Notifications
- Writing business rules for automation and data validation
- Configuring event-based and condition-based notifications
- Using email templates and outbound notifications

Service Portal Development

Service Portal Overview
- Introduction to the Service Portal for end-users
- Creating and configuring service catalog items in the portal
- Customizing the portal’s UI using widgets and themes
Widget Development
- Introduction to ServiceNow widgets
- Building custom widgets using HTML, CSS, and client/server scripts
- Designing user-friendly interfaces using the widget editor

Reporting and Dashboards

Report Creation
- Creating and customizing reports
- Using report templates and advanced reporting features
- Scheduling reports and sending notifications
Performance Analytics
- Setting up performance analytics dashboards
- Tracking key performance indicators (KPIs)
- Analyzing trends and forecasting service outcomes

Configuration Management Database (CMDB)

CMDB Overview
- Understanding CMDB and its importance in ITSM
- Setting up the CMDB and configuration items (CIs)
- Defining relationships between CIs
- Best practices for CMDB data management

Integration and Orchestration

IntegrationHub
- Introduction to IntegrationHub and spokes
- Creating integrations using REST and SOAP APIs
- Automating workflows across third-party systems
Orchestration
- Introduction to orchestration for automating IT processes
- Use cases: automating user provisioning, system tasks, and cloud resource management

ServiceNow Certification Preparation

- Certified System Administrator (CSA) Exam Preparation
  - Review of key topics and concepts
  - Practice exams and sample questions
  - Test-taking strategies and tips
- Certified Implementation Specialist (CIS) Exam Preparation
  - Overview of implementation processes
  - Detailed practice questions and exam tips

Why Choose Quality Thought

100% Success Rates in the Placement for Skilled People

Flexible learning options: Choose from online, offline, or blended learning options to fit your schedule and preferences.
Millions of learners: Join a global community of individuals who are transforming their dreams into reality through Quality Thought's programs. Gain motivation and connect with like-minded individuals on your learning journey.
Cutting-edge courses: Stay ahead of the curve with Quality Thought's curriculum, designed to equip you with the latest skills and knowledge in high-demand fields.
Innovative teaching methods: Experience engaging and interactive learning through Quality Thought's unique teaching methods, ensuring a deeper understanding and retention of knowledge.
Career support: Get help with resume writing, interview preparation, and job placement assistance to launch your successful career.
Positive student experiences: Highlight testimonials or success stories from past students to showcase the effectiveness of Quality Thought's programs.

A gate way to your🤔 Bright Future in the IT industry

Connect with us for Life-changing opportunities

Testimonials

I recently completed the Digital Marketing training with AI in the Quality Thought. Ashok sir’s excellent guidance made me an expert from an innocent techie…Now I can use the very profitable cheapest and best AI tools and digital marketing tools. I am very grateful to my mentor Ashok sir.. My career is set for a lifetime.

Ram

I recently completed the digital marketing training at Quality Thought, and it was an amazing experience! The instructors are knowledgeable and made complex topics easy to understand. The hands-on projects were incredibly helpful in applying what we learned. The supportive atmosphere and practical approach make this training perfect for anyone looking to enhance their digital marketing skills. Highly recommend!

Vinay

I recently joined Quality Thought’s digital marketing course, and it has been a game-changer for me. Before joining, I was confused about digital marketing, but the comprehensive 360-degree training with AI tools provided by Quality Thought cleared all my doubts. My trainer, Ashok Sir, shared valuable knowledge and insights that have been immensely helpful. The course even included video editing, which was a fantastic addition. Now, I am successfully maintaining two YouTube channels and am looking forward to seeing great results soon. Quality Thought is undoubtedly the No. 1 training institute for digital marketing! Thank you, Quality Thought and Ashok Sir, for this incredible learning experience.

Kiran Kumar

I’ve recently enrolled in the Digital Marketing course at Quality Thought, and it’s been an exceptional journey so far. Quality Thought truly stands out as a top-tier institute. Ashok sir, whose teaching abilities are simply outstanding and he’s teaching style is very informative and engaging also. I recommend this institute to anyone to learning journey in the field of digital marketing.

Kotla Ram

Key Facts Of Quality Thought

Certification

Frequently asked questions

How can I practice?

Students can benefit from our State-of-the-art lab infrastructure facilities at all our training centers across the city. Our lab facilities are available throughout the day on all working days. For our online students, they can connect to our servers and other lab facilities over the internet and practice. These facilities are available 24X7.

What if I miss one (or) more class?

If the student misses out on attending any session, he or she can re-attend the session by:
1. Attending the same session in another batch if the student is attending the classroom-based session.
2. For online sessions, recording of the classes can be accessed by the student at all times to help revisit and listen the sessions missed out.

Who is my instructor?

All our trainers are real-time industry experts with a minimum of 10+ years of experience. Complete profiles of our trainers are available for review at our center and students are free to come interact with them and learn more about them, before enrolling for programs.

What are the modes of training offered for this course?

All training programs conducted by Quality Thought are available in 3 modes, instructor-based classroom programs, instructor-based live online training, and self-paced video-based training. Students can choose

How about group discounts (or) corporate training for our team?

All discounts are subject to a case-to-case basis. Please feel free to meet our administration staff to have a better discussion on the same. We do offer a variety of discounts and concessions to our students coming in from different backgrounds.
For all corporate training requirements please feel free to get in touch with our administration staff managing corporate marketing and interaction. We have of the finest programs and offer to corporate with best-in-class programs.

Servicenow Training

Register For Free Demo

Upcoming Batches

Program Duration:

KEY HIGHLIGHTS

Objectives of ServiceNow Training

Master in ServiceNow Admin Overview

Comprehensive Training

Key Features

Skills Covered

Skills Covered

Offered Programs

Exclusive Training

JOB ORIENTED INTENSIVE PROGRAM (JOIP)​

INTENSIVE & INTERNSHIP PROGRAM (I&I)

Master in ServiceNow Developer Overview

Program Highlights

Program Outcomes

ServiceNow Course Outcomes

Prerequisites

Eligibility

Course Curriculum

Why Choose Quality Thought

100% Success Rates in the Placement for Skilled People

A gate way to your🤔 Bright Future in the IT industry

Testimonials

Ram

Vinay

Kiran Kumar

Kotla Ram

Key Facts Of Quality Thought

Job Oriented Intensive Program (JOIP)

50000+ Students Trained

15000+ Students Placed at Different Levels

Training by Realtime Industry Experts

Tie Up With 250+ Compaines

Educated 15+ BPO & Back Office/Ops on IT Trends

Certification

Frequently asked questions

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JOB ORIENTED INTENSIVE PROGRAM (JOIP)